faq

Questions and Answers

How does it works when i ask you to search a dog for me?

You tell me your needs (gender, age, color, puppy or trained dog, the price you want to spent).

I will search the dog for you, arrange the Transport, Vaccination papers.

What does this Servive cost for me?

The Service is Cost Free for you.

How do I pay?

You pay everything in advance into a bank account.

(dog, flight, Transfer to the Airport, Overnight stay at the Lufthansa Animal Lounge if necessary)

Which Company is my dog flying with?

We only fly with PETAIR from Frankfurt/ Airport

They are very responsible and the dogs will be in good hands.

Please be informed that there is a heat embargo in the summertime.

How do we know when the flight arrives?

You will get a copie of the flight paper per E-Mail.

Do I have to do something?

Yes, each country has its own import regulations for pets/animals.

Please check your’s. If necessary you can download the forms from:

http://www.petair.de/html/forms.html

http://www.petair.de/html/import_regulations.html